Refund Policy

We want you to be happy with Plenty Signature. This Refund Policy explains when and how you can get a refund. Payments are processed by Paddle, our merchant of record, and refunds are issued through Paddle.

1. Subscriptions

Plenty Signature is billed on a recurring subscription that scales with your active team size. Charges are made in advance for each billing period.

2. 14-day money-back guarantee

If you are not satisfied, you may request a full refund of your most recent payment within 14 days of that charge. This applies to the first payment on a new subscription and to renewals, once per billing period.

3. How to request a refund

Email support@plentysignature.com from the address on your account, or reply to your Paddle receipt. Include your workspace name and the charge date. We aim to process eligible refunds within 5–10 business days back to your original payment method.

4. Cancellation

You can cancel your subscription at any time from the Billing area in your workspace. When you cancel, your plan remains active until the end of the current billing period and will not renew. We do not automatically prorate partial periods except as described in the money-back guarantee above.

5. Non-refundable situations

• Requests made more than 14 days after a charge;
• Accounts suspended or terminated for violating our Terms of Service;
• Charges already refunded once for the same billing period.

6. Changes to this policy

We may update this Refund Policy from time to time. The version in effect at the time of your purchase applies to that purchase.

7. Contact

Questions about refunds? Email support@plentysignature.com.